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    A Kind Word at the Petrol Station

    receiving unexpected feedbacka petrol stationCEFR A2
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    Yusuf worked at a station. He worked there every day. His job was to help . He put in their cars. He also cleaned the windows. Yusuf always smiled at people. He was very . He said "hello" and "thank you" to everyone. Some days were very busy. Many cars came to the station. Yusuf worked very fast. He never . He just did his job . He was a good worker.

    One morning, an old man came to the station. Yusuf helped him with his car. He filled the with . He cleaned the front window too. The old man watched Yusuf work. Yusuf did not say much. He just worked . Then the old man spoke. "Excuse me," he said. "I want to tell you something." Yusuf stopped. He looked at the man. He was a little . Nobody usually talked to him like that. The old man smiled at Yusuf.

    "You are a very good worker," he said. "I come here every week. I always see you. You always work hard. You always smile. You make this place feel nice." Yusuf did not know what to say. His face felt warm. "Thank you," he said . "That is very kind." The old man drove away slowly. Yusuf watched his car leave. He felt very happy. He smiled to himself. It was a small thing. But it felt very big.

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    Key Vocabulary

    How to use these cards
    1. Read each word and its meaning.
    2. Tap “Cover the meanings”, then tap a card to check yourself.
    3. Tap “Quick quiz” for a short test. Tap “I know this” on cards you have learned.
    petrol
    /ˈpet.rəl/
    noun

    liquid fuel used in cars

    "Yusuf put petrol in the customer's car."

    customer
    /ˈkʌs.tə.mə/
    noun

    a person who buys something from a shop or business

    "Many customers came to the petrol station that morning."

    polite
    /pəˈlaɪt/
    adjective

    having good manners and being kind to others

    "Yusuf was always polite to the people he helped."

    complained
    /kəmˈpleɪnd/
    verb

    said that something was wrong or that you were unhappy

    "Yusuf never complained, even on busy days."

    tank
    /tæŋk/
    noun

    the part of a car that holds fuel

    "He filled the tank with petrol."

    surprised
    /səˈpraɪzd/
    adjective

    feeling something you did not expect

    "Yusuf was surprised when the old man spoke to him."

    carefully
    /ˈkeə.fə.li/
    adverb

    giving attention to what you are doing so you do not make mistakes

    "Yusuf cleaned the window carefully."

    quietly
    /ˈkwaɪ.ət.li/
    adverb

    without making much noise or fuss

    ""Thank you," Yusuf said quietly."

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    Useful Phrases

    How to use these cards
    1. Read each phrase and its meaning.
    2. Tap “Cover the meanings”, then tap a card to check yourself.
    3. Tap “Quick quiz” for a short test. Tap “I know this” on cards you have learned.

    do your job

    to complete your work tasks

    "Yusuf always did his job without complaining."

    work hard

    to put a lot of effort into what you do

    "The old man said Yusuf always worked hard."

    Excuse me

    used to politely get someone's attention

    ""Excuse me," said the old man. "I want to tell you something.""

    I want to tell you something

    used to introduce information you are about to share

    ""I want to tell you something," the old man said to Yusuf."

    did not know what to say

    felt so surprised or moved that you could not speak

    "Yusuf did not know what to say after the kind words."

    That is very kind

    a polite way to thank someone for saying something nice

    ""That is very kind," said Yusuf with a smile."

    smiled to himself

    smiled privately, without showing others

    "Yusuf watched the car leave and smiled to himself."

    make a place feel nice

    to improve the atmosphere or feeling of somewhere

    "The old man said Yusuf made the petrol station feel nice."

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