Sana worked in a small bike rental shop. She loved her job very much. Every morning, she opened the shop at eight o'clock. She checked all the bikes before customers came. She cleaned the bikes and pumped the tires. The shop was on a quiet street next to some apartments. Sana always tried to keep the shop tidy and clean. She used tools to fix bikes every day. Sometimes the tools were loud. She did not think about the noise very much. The neighbours were usually friendly. They waved to her in the morning. Sana waved back and smiled. She thought everything was fine.

She had no problems with anyone. One Tuesday morning, a woman walked into the shop. She did not look happy. She said, "Excuse me, I live in the apartment above your shop." Sana smiled and said, "Hello, how can I help you?" The woman frowned and said, "Your shop is very noisy. I hear loud banging every morning. It wakes me up at eight o'clock. I cannot sleep because of the noise." Sana was surprised. She said, "I am very sorry. I did not know the noise was so loud." The woman said, "Please do something about it. I work at night, so I sleep in the morning." Sana nodded and said, "I understand. I will try to fix this problem." The woman thanked her and left the shop. Sana felt bad about the situation. Sana thought about the problem carefully. She decided to change her morning routine.

She moved the noisy repair work to the afternoon. In the morning, she only did quiet jobs. She cleaned bikes and helped customers softly. She also put a thick mat under her workbench. The mat helped to reduce the noise from her tools. The next week, the woman came back to the shop. She was smiling this time. She said, "Thank you so much, Sana. It is much quieter now." Sana was very happy to hear this. She said, "I am glad I could help." The woman rented a bike that day. They became friendly neighbours after that. Sana learned that listening to people is very important.