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Marco loved books and coffee. Every Saturday, he went to a quiet bookshop in his town. The bookshop had a small cafe inside. Marco liked to sit there and read for hours. He always the same drink. He liked a hot chocolate with no sugar. The cafe was not very big. It had only five small tables. Marco always sat near the window. He liked the view of the trees outside. The woman at the was friendly. Her name was Lena. She usually remembered his . Marco felt happy and relaxed in this place. It was his favorite part of the week. One Saturday, Marco went to the bookshop as usual.
He picked up a new book from the . It was a story about the sea. He walked to the cafe and smiled. "Hello, Lena. Can I have a hot chocolate with no sugar, please?" he said. Lena nodded and wrote something on a cup. Marco paid and sat at his usual table. He opened his book and started to read. After a few minutes, Lena brought a cup to his table. "Here you are," she said. Marco thanked her and took a . The drink very different. It was sweet and cold. It was an iced coffee with lots of sugar. Marco looked at the cup. It was not his drink.
Marco did not want to be . He stood up and walked back to the . "Excuse me, Lena," he said . "I think this is the wrong . I asked for a hot chocolate with no sugar." Lena looked at the cup and then checked her notes. "Oh, I am so sorry, Marco!" she said. "This is for another ." She quickly made a new drink for him. This time, it was perfect. "Thank you very much," Marco said with a smile. He went back to his table. He drank his hot chocolate slowly. He read his book about the sea. The afternoon was quiet and . Marco was happy again. He thought that happen to everyone. It was not a big problem at all.
a request for food or drink at a cafe or restaurant
"Marco's order was a hot chocolate with no sugar."
a long flat surface where food or drink is served
"Marco walked to the counter to ask for his drink."
a small amount of drink taken into the mouth
"He took a sip and noticed the drink was wrong."
in a way that shows good manners and respect
"Marco spoke politely to the woman at the cafe."
a person who buys something from a shop or cafe
"The drink was for another customer."
something that is done wrong by accident
"Lena made a mistake with Marco's drink."
not polite or showing bad manners
"Marco did not want to be rude when he told Lena about the problem."
a flat board on a wall or in a cupboard used to hold things like books
"He picked up a new book from the shelf."
to have a particular flavor when you eat or drink something
"The drink tasted very sweet and cold."
calm, quiet, and without problems
"The afternoon in the bookshop was peaceful."
Here you are
said when you give something to someone
"Lena put the cup on the table and said, "Here you are.""
as usual
in the way that happens most of the time
"Marco went to the bookshop on Saturday as usual."
Excuse me
a polite way to get someone's attention or to say sorry for a small interruption
""Excuse me, I think this is the wrong order," Marco said."
I am so sorry
used to say you feel bad about a mistake or problem
"Lena said, "I am so sorry, Marco!""
not a big problem
something small and easy to fix
"Getting the wrong drink was not a big problem."
Can I have
a polite way to ask for something you want to buy or receive
""Can I have a hot chocolate, please?" Marco asked."
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