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    Free Daily English · Level A2 (Elementary) · Topic: getting the wrong order at a cafe

    Marco's Wrong Coffee

    Name: ______________________   Date: ____________

    Marco loved books and coffee. Every Saturday, he went to a quiet bookshop in his town. The bookshop had a small cafe inside. Marco liked to sit there and read for hours. He always ordered the same drink. He liked a hot chocolate with no sugar. The cafe was not very big. It had only five small tables. Marco always sat near the window. He liked the view of the trees outside. The woman at the counter was friendly. Her name was Lena. She usually remembered his order. Marco felt happy and relaxed in this place. It was his favorite part of the week. One Saturday, Marco went to the bookshop as usual.

    He picked up a new book from the shelf. It was a story about the sea. He walked to the cafe counter and smiled. "Hello, Lena. Can I have a hot chocolate with no sugar, please?" he said. Lena nodded and wrote something on a cup. Marco paid and sat at his usual table. He opened his book and started to read. After a few minutes, Lena brought a cup to his table. "Here you are," she said. Marco thanked her and took a sip. The drink tasted very different. It was sweet and cold. It was an iced coffee with lots of sugar. Marco looked at the cup. It was not his drink.

    Marco did not want to be rude. He stood up and walked back to the counter. "Excuse me, Lena," he said politely. "I think this is the wrong order. I asked for a hot chocolate with no sugar." Lena looked at the cup and then checked her notes. "Oh, I am so sorry, Marco!" she said. "This is for another customer." She quickly made a new drink for him. This time, it was perfect. "Thank you very much," Marco said with a smile. He went back to his table. He drank his hot chocolate slowly. He read his book about the sea. The afternoon was quiet and peaceful. Marco was happy again. He thought that mistakes happen to everyone. It was not a big problem at all.

    Key vocabulary

    order (noun)a request for food or drink at a cafe or restaurant“Marco's order was a hot chocolate with no sugar.”
    counter (noun)a long flat surface where food or drink is served“Marco walked to the counter to ask for his drink.”
    sip (noun)a small amount of drink taken into the mouth“He took a sip and noticed the drink was wrong.”
    politely (adverb)in a way that shows good manners and respect“Marco spoke politely to the woman at the cafe.”
    customer (noun)a person who buys something from a shop or cafe“The drink was for another customer.”
    mistake (noun)something that is done wrong by accident“Lena made a mistake with Marco's drink.”
    rude (adjective)not polite or showing bad manners“Marco did not want to be rude when he told Lena about the problem.”
    shelf (noun)a flat board on a wall or in a cupboard used to hold things like books“He picked up a new book from the shelf.”
    taste (verb)to have a particular flavor when you eat or drink something“The drink tasted very sweet and cold.”
    peaceful (adjective)calm, quiet, and without problems“The afternoon in the bookshop was peaceful.”

    Useful phrases

    • Here you are — said when you give something to someone“Lena put the cup on the table and said, "Here you are."”
    • as usual — in the way that happens most of the time“Marco went to the bookshop on Saturday as usual.”
    • Excuse me — a polite way to get someone's attention or to say sorry for a small interruption“"Excuse me, I think this is the wrong order," Marco said.”
    • I am so sorry — used to say you feel bad about a mistake or problem“Lena said, "I am so sorry, Marco!"”
    • not a big problem — something small and easy to fix“Getting the wrong drink was not a big problem.”
    • Can I have — a polite way to ask for something you want to buy or receive“"Can I have a hot chocolate, please?" Marco asked.”

    Word search

    Find all 10 key words from the story. They can read forwards, backwards, up, down or diagonally.

    ABCDEFGHIJ
    1FRCETSATSY
    2EOSUHPISLN
    3RHMESDDECP
    4EELIKTTHEP
    5DFTQSIOALL
    6ULQNLTCMKI
    7RDMOUEAZEC
    8BQPXFOFKRR
    9AOHUWFCVEN
    10DOLVSORDER

    Comprehension quiz

    1. Where is the cafe in the story?

      • A) In a shopping center
      • B) Next to a school
      • C) Inside a bookshop
      • D) In a park
    2. What drink did Marco always order?

      • A) Hot chocolate with no sugar
      • B) Hot chocolate with extra sugar
      • C) Iced coffee with sugar
      • D) Black tea
    3. What does the word 'sip' mean in the story?

      • A) A loud noise
      • B) A type of cup
      • C) A big meal
      • D) A small amount of drink
    4. True or False: Marco sat far from the window.

      • A) True
      • B) False
      • C) Not mentioned
      • D) Not stated
    5. What was the wrong drink that Marco received?

      • A) Iced coffee with lots of sugar
      • B) Warm milk
      • C) Hot tea
      • D) Orange juice
    6. What does 'politely' mean?

      • A) In a way that shows good manners
      • B) In a rude way
      • C) In a fast way
      • D) In a quiet way
    7. What was Marco's new book about?

      • A) Mountains
      • B) Animals
      • C) The sea
      • D) Food
    8. True or False: Lena refused to make a new drink for Marco.

      • A) True
      • B) False
      • C) Not stated
      • D) Not mentioned
    9. What does 'counter' mean in the story?

      • A) A small chair
      • B) A number on a screen
      • C) A type of book
      • D) A flat surface where drinks are served
    10. How did Marco feel at the end of the story?

      • A) Tired
      • B) Happy
      • C) Sad
      • D) Angry

    Answer key (A2 (Elementary))

    1. C 2. A 3. D 4. B 5. A 6. A 7. C 8. B 9. D 10. B

    Word search answer key (A2 (Elementary))

    Columns are lettered from the left, rows numbered from the top. The arrow shows the reading direction from the word's first letter.

    counter: G9 ↖ · customer: C1 ↘ · mistake: C3 ↘ · order: F10 → · peaceful: J3 ↙ · politely: C8 ↗ · rude: A7 ↑ · shelf: F1 ↙ · sip: H2 ← · taste: H1 ←

    Free Daily English · Level B1 (Intermediate) · Topic: getting the wrong order at a cafe

    The Mix-Up at the Bookshop Cafe

    Name: ______________________   Date: ____________

    Marco had always considered the quiet bookshop on the corner to be his personal retreat from the busy world. Tucked away behind the tall shelves of novels and poetry collections, there was a cozy little cafe that served a small but carefully chosen selection of drinks and pastries. He had been visiting every weekend for nearly two years, and the routine never failed to recharge him. His usual order was a flat white with oat milk, which he would enjoy slowly while flipping through whatever book had caught his eye that day. The staff had come to recognize him, and the barista, a cheerful woman named Lena, would often start preparing his drink the moment she spotted him walking through the door. Marco appreciated the predictability of it all, the familiar warmth of the cup, the soft background music, and the gentle rustle of pages turning around him. It was the kind of place where nothing ever seemed to go wrong.

    However, on one particularly busy afternoon, something did go wrong. Marco had just settled into his favorite armchair with a novel he had been meaning to read for months when Lena brought over his drink with an apologetic smile. He thanked her without looking up and took a long sip, only to be hit by an overwhelmingly sweet flavor that he did not recognize at all. Instead of his usual flat white, he had been given what appeared to be an iced caramel latte topped with whipped cream. He stared at the cup in confusion for a moment before glancing over at the counter, where he noticed another customer looking equally puzzled by the plain white coffee in front of her. It was immediately clear that their orders had been swapped, and Marco could not help but smile at the situation. He picked up the cup and made his way towards the counter, hoping to sort things out without making a fuss.

    "I think there has been a bit of a mix-up with the drinks," Marco said gently, placing the cup on the counter. Lena's eyes widened as she realized what had happened, and she apologized repeatedly while already reaching for a clean cup. The other customer, who had overheard the conversation, walked over with a relieved laugh and said, "I was wondering why my latte tasted so plain today!" The three of them shared a brief, lighthearted moment before Lena handed them both the correct drinks, insisting that the next round would be on the house. Marco thanked her and returned to his armchair, thinking about how such a small incident had unexpectedly brightened his afternoon. He realized that sometimes, the best moments in life are the ones you never plan for. From that day on, he and the other customer, whose name turned out to be Sara, would occasionally nod and smile at each other whenever their visits happened to overlap.

    Key vocabulary

    retreat (noun)a quiet and private place where you can relax and feel safe“The bookshop was Marco's personal retreat from the stress of daily life.”
    predictability (noun)the quality of being expected and not changing in a surprising way“Marco enjoyed the predictability of his weekend routine at the cafe.”
    overwhelmingly (adverb)to a very great degree or extent“The drink was overwhelmingly sweet compared to what he had expected.”
    puzzled (adjective)confused because you do not understand something“The other customer looked equally puzzled by the plain coffee in front of her.”
    swap (verb)to exchange one thing for another“It became clear that the two orders had been swapped by accident.”
    fuss (noun)unnecessary worry, excitement, or activity about something unimportant“Marco wanted to sort things out without making a fuss.”
    lighthearted (adjective)happy, cheerful, and not serious“The three of them shared a lighthearted moment at the counter.”
    insist (verb)to say firmly that something must happen or is true“Lena insisted that the next round of drinks would be free.”
    incident (noun)an event, especially one that is unusual or unpleasant“The small incident with the drinks actually brightened Marco's day.”
    overlap (verb)to happen at the same time or in the same place as something else“Marco and Sara smiled at each other whenever their visits happened to overlap.”

    Useful phrases

    • on the house — provided free of charge by the business“Lena said the next round of drinks would be on the house.”
    • catch someone's eye — to attract someone's attention or interest“Marco always read whatever book had caught his eye that day.”
    • sort things out — to deal with a problem or organize a confusing situation“He walked to the counter, hoping to sort things out quickly.”
    • make a fuss — to show unnecessary worry or complaint about something small“Marco did not want to make a fuss about the wrong drink.”
    • a bit of a mix-up — a small mistake where things get confused or exchanged by accident“"I think there has been a bit of a mix-up with the drinks," Marco said.”
    • come to recognize — to gradually begin to know or identify someone or something over time“The staff had come to recognize Marco as a regular visitor.”

    Word search

    Find all 10 key words from the story. They can read forwards, backwards, up, down or diagonally.

    ABCDEFGHIJKLMNO
    1BJUUASWPRUVYCVI
    2PBOIUYADCCBTPZI
    3ATCYNLQPMPTIOKA
    4KCCMRCUXTHALURD
    5WOHEHZIACJQIIFT
    6IOVIZXEDFEHBCUK
    7QOZLNRQLEPRASZJ
    8LTEYTSAHLNHTWOQ
    9NDBEWLIAIFTCAHP
    10KWRELICSRCFIPTF
    11MQDQTYJATWSDIWR
    12YLGNIMLEHWREVOD
    13TZMVBALUKVARNAJ
    14CYCMZSSUFZDPALS
    15GLLIGHTHEARTEDU

    Comprehension quiz

    1. How long had Marco been visiting the bookshop cafe?

      • A) It is not mentioned
      • B) More than five years
      • C) Nearly two years
      • D) About six months
    2. What does the word 'retreat' mean in the context of the story?

      • A) A long holiday
      • B) A quiet place to relax
      • C) A type of bookshop
      • D) A fast walk backwards
    3. What was Marco's usual order?

      • A) A hot chocolate with cream
      • B) A flat white with oat milk
      • C) A black coffee with sugar
      • D) An iced caramel latte
    4. True or False: Marco became angry about receiving the wrong drink.

      • A) Not stated
      • B) False
      • C) True
      • D) Not mentioned
    5. What does 'overwhelmingly' mean in the story?

      • A) In a disappointing way
      • B) To a very great degree
      • C) Carefully
      • D) Slightly
    6. How did Marco realize the orders had been swapped?

      • A) Sara walked over and told him
      • B) He saw another customer looking confused by a plain coffee
      • C) Lena told him immediately
      • D) He read the name on the cup
    7. What does the phrase 'on the house' mean?

      • A) Delivered to your home
      • B) Placed on the roof
      • C) Given for free by the business
      • D) Very expensive
    8. True or False: Marco and Sara became close friends after the incident.

      • A) Not mentioned
      • B) False
      • C) Not stated
      • D) True
    9. What does the word 'puzzled' mean?

      • A) Angry and upset
      • B) Confused and unsure
      • C) Bored and tired
      • D) Happy and excited
    10. What lesson did Marco take away from the experience?

      • A) Sometimes the best moments are unplanned
      • B) Cafes always make mistakes
      • C) He should stop visiting the bookshop
      • D) He should always check his drink before sitting down

    Answer key (B1 (Intermediate))

    1. C 2. B 3. B 4. B 5. B 6. B 7. C 8. C 9. B 10. A

    Word search answer key (B1 (Intermediate))

    Columns are lettered from the left, rows numbered from the top. The arrow shows the reading direction from the word's first letter.

    fuss: I14 ← · incident: D2 ↘ · insist: D6 ↘ · lighthearted: C15 → · overlap: B7 ↗ · overwhelmingly: N12 ← · predictability: L14 ↑ · puzzled: H3 ↙ · retreat: C10 ↗ · swap: M7 ↓

    Free Daily English · www.freedailyenglish.com/stories/marcos-wrong-coffee-2026-05-05