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Marco loved books. He went to a quiet bookshop every Saturday morning. The bookshop had a small café inside. Marco always felt happy there. He liked the smell of coffee and old books. He walked in and looked around. There were many books on the shelves. He picked up a book about animals. Then he went to the café . A young woman was working there. She had a big smile. Marco smiled back at her. He was ready to order his drink. He felt and calm. Marco looked at the on the wall.
He wanted a hot chocolate. It was his favorite drink. He read the carefully. "I would like a hot chocolate, please," he said. The woman wrote something on a small piece of paper. "Of course!" she said. Marco went to a table near the window. He put his book on the table. He sat down in a soft chair. He opened his book and started to read. A few minutes later, the woman brought a drink to his table. Marco looked at the cup. The drink was not hot chocolate. It was a cup of green tea. Marco was .
He did not want green tea. He looked at the cup again. He thought about what to do. He did not want to be . He stood up and walked back to the . "Excuse me," he said . "I a hot chocolate, but I got green tea." The woman looked at her paper. Her face turned red. "I am so sorry!" she said. "I wrote the wrong thing." She quickly made a new drink for Marco. This time it was the right drink. Marco smiled and said, "No problem at all!" He went back to his table. He drank his hot chocolate. It was warm and sweet. He read his book and felt very happy.
a long flat surface in a shop or café where you order or pay
"Marco walked to the counter to order his drink."
a list of food and drinks that you can order
"He read the menu carefully before he ordered."
in a kind and respectful way
"Marco spoke politely to the woman at the counter."
feeling something you did not expect
"Marco was surprised when he saw the wrong drink."
asked for food or a drink in a café or restaurant
"He ordered a hot chocolate at the café."
not polite or kind to other people
"Marco did not want to be rude to the woman."
a flat board fixed to a wall or inside a cupboard, used for storing things
"There were many books on the shelves in the bookshop."
calm and not worried or tense
"Marco felt relaxed sitting in the soft chair with his book."
I would like...
a polite way to say what you want to order or have
""I would like a hot chocolate, please," said Marco."
Excuse me
used to get someone's attention politely
""Excuse me," Marco said when he went back to the counter."
No problem at all
used to say you are not angry or upset about something
"Marco smiled and said, "No problem at all!""
I am so sorry
a strong way to say you feel bad about a mistake
""I am so sorry!" the woman said when she made the wrong drink."
looked at
turned your eyes toward something to see it
"Marco looked at the cup and saw it was green tea."
felt happy
had a feeling of joy or pleasure
"Marco felt happy sitting in the bookshop café."
walked back to
returned somewhere on foot
"He walked back to the counter to tell the woman about the mistake."
this time
on this particular occasion, especially after something went wrong before
"She made a new drink, and this time it was the right one."
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