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    Elena's Big Mistake

    dealing with a mistake at worka small shopCEFR A2
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    Elena works in a small shop. She sells fruit, bread, and drinks. She likes her job very much. Every day she opens the shop at nine o'clock. She smiles at every . She always tries to be helpful. One morning, a comes in. His name is Mr. Karimi. He buys some bread and some fruit. Elena puts the items in a bag. She takes his money. She gives him his . But she makes a . She gives him too much . Mr. Karimi does not notice. He says "Thank you" and walks out of the shop.

    Elena counts the money in the . She sees the problem. There is not enough money. She feels very bad. Her face goes red. She feels and worried. She thinks about what to do. She does not want to tell her boss. Her boss is called Mrs. Patel. Mrs. Patel is kind, but she is also very about money. Elena takes a deep breath. She walks to Mrs. Patel's office. She knocks on the door. She says "I need to talk to you. I made a with the ." Mrs.

    Patel looks at Elena. Mrs. Patel is not angry. She listens to Elena carefully. She says "Thank you for telling me, Elena." Elena feels a little better. Mrs. Patel helps her check the again. They write down the in a notebook. Mrs. Patel says "Everyone makes . The important thing is to be ." Elena nods her head. She feels . She goes back to work. Later that day, Mr. Karimi comes back to the shop. He says "I think you gave me too much this morning." He gives the money back. Elena smiles. She says "Thank you so much." It is a good end to a difficult day.

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    Key Vocabulary

    How to use these cards
    1. Read each word and its meaning.
    2. Tap “Cover the meanings”, then tap a card to check yourself.
    3. Tap “Quick quiz” for a short test. Tap “I know this” on cards you have learned.
    mistake
    /mɪˈsteɪk/
    noun

    something that is wrong or not correct

    "Elena makes a mistake with the change."

    change
    /tʃeɪndʒ/
    noun

    the money you get back when you pay too much

    "She gives the customer the wrong change."

    customer
    /ˈkʌs.tə.mə/
    noun

    a person who buys something from a shop

    "A customer comes in and buys some bread."

    honest
    /ˈɒn.ɪst/
    adjective

    telling the truth and not hiding things

    "It is important to be honest about mistakes."

    nervous
    /ˈnɜː.vəs/
    adjective

    feeling worried or a little frightened

    "Elena feels nervous before she talks to her boss."

    till
    /tɪl/
    noun

    the machine in a shop where money is kept

    "She counts the money in the till."

    relieved
    /rɪˈliːvd/
    adjective

    feeling happy because something bad did not happen

    "Elena feels relieved after she talks to Mrs. Patel."

    careful
    /ˈkeə.fəl/
    adjective

    giving a lot of attention to what you do

    "Mrs. Patel is very careful about money."

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    Useful Phrases

    How to use these cards
    1. Read each phrase and its meaning.
    2. Tap “Cover the meanings”, then tap a card to check yourself.
    3. Tap “Quick quiz” for a short test. Tap “I know this” on cards you have learned.

    make a mistake

    to do something wrong by accident

    "Elena makes a mistake when she gives the wrong change."

    take a deep breath

    to breathe in slowly to feel calmer

    "Elena takes a deep breath before she talks to her boss."

    feel bad

    to feel sad or guilty about something

    "Elena feels bad when she sees the mistake."

    I need to talk to you

    used to start a serious conversation

    "Elena says "I need to talk to you" to her boss."

    the important thing is

    used to say what matters most

    "Mrs. Patel says "The important thing is to be honest.""

    nod your head

    to move your head up and down to show you agree

    "Elena nods her head when she hears Mrs. Patel's words."

    come back

    to return to a place

    "Mr. Karimi comes back to the shop later that day."

    write down

    to record something on paper

    "They write down the mistake in a notebook."

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