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Chloe is a teacher. She works at a school. She has a bad . Her tooth hurts a lot. It hurts when she drinks cold water. It also hurts when she eats. She needs to see a dentist. She decides to call the dentist's office. It is lunchtime. The other teachers are in the staffroom. Chloe sits at the table with her cell phone. She finds the dentist's number. She takes a deep breath. Then she dials the number. She is a little . A woman answers the phone. "Hello, City Dental Clinic. How can I help you?" she says. "Hello," says Chloe.
"My name is Chloe Green. I need to make an ." "Of course," says the woman. "Is it ?" Chloe thinks for a moment. "Yes, I think so," she says. "My tooth hurts a lot." "I understand," says the woman. "We have a on Wednesday at two o'clock. Does that work for you?" Chloe checks her on her phone. She does not have a class on Wednesday afternoon. "Yes, Wednesday at two is perfect," she says. "Great," says the woman. "Can I take your date of birth?" Chloe gives her date of birth. The woman types it into the computer. "All done," she says. "See you on Wednesday, Ms. Green." "Thank you so much," says Chloe. She ends the call. Chloe puts her phone down on the table. She feels happy. Her Mark is sitting across from her.
He is eating a sandwich. "Everything okay?" he asks. "Yes!" says Chloe. "I just made a dentist . My tooth has been hurting for days." "Oh no," says Mark. "That sounds ." "It is," says Chloe. "But my is on Wednesday." "That is good news," says Mark. "I hope the dentist can fix it quickly." "Me too," says Chloe. She smiles. Then she remembers her tooth hurts. She stops smiling. Mark laughs. Chloe laughs too. She pours herself a glass of water. She drinks it slowly. She is glad the is soon. She feels much better now.
a pain in or around a tooth
"Chloe has a bad toothache and needs to see a dentist."
a time arranged to meet someone, for example a doctor or dentist
"She calls the dentist's office to make an appointment."
needing immediate attention or action
"The woman asks if the appointment is urgent."
a time that is available for an appointment
"The clinic has a slot on Wednesday at two o'clock."
a plan that shows when things will happen
"Chloe checks her schedule to see if she is free on Wednesday."
a person you work with
"Her colleague Mark is eating a sandwich in the staffroom."
causing pain; hurting
"Mark says a toothache sounds very painful."
feeling worried or a little scared about something
"Chloe feels nervous before she dials the dentist's number."
make an appointment
to arrange a time to see a doctor, dentist, or other professional
"Chloe calls the clinic to make an appointment with the dentist."
How can I help you?
a polite phrase used to ask what someone needs
"The receptionist says, "Hello, how can I help you?""
Does that work for you?
used to ask if a suggested time or plan is convenient
""We have a slot on Wednesday. Does that work for you?""
take a deep breath
to breathe in slowly and deeply, often to calm yourself
"Chloe takes a deep breath before she calls the dentist."
All done
used to say that something is finished or complete
"The receptionist says, "All done," after entering Chloe's details."
That sounds painful
a phrase used to show sympathy when someone describes something that hurts
"Mark says, "That sounds painful," when Chloe tells him about her toothache."
for days
for several days; used to show something has been happening a long time
"Chloe says her tooth has been hurting for days."
end the call
to finish a phone conversation
"Chloe thanks the receptionist and then ends the call."
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