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Linh arrived at the airport very early in the morning. It was her first day at her new job. She felt and excited at the same time. She stood near the entrance of the and looked around. There were many people sitting in chairs and waiting for their flights. The lounge was big and bright. There were large windows and she could see airplanes outside. Linh took a deep breath. She told herself, "You can do this." She checked her name . It said "Linh – Ground Staff." She put it on carefully. She wanted to look . She smiled at a passenger who walked past her. The passenger smiled back. Linh felt a little better. A woman walked over to Linh. Her name was Dana, and she was Linh's .
"Good morning, Linh," Dana said. "Welcome to your first day." "Thank you," said Linh. "I am a little ." Dana smiled. "That is normal," she said. "Everyone feels that way on their first day." Dana showed Linh around the . She pointed to the check-in desks. She showed Linh the information screens. She explained how to help passengers find their . She also showed Linh where to find the . Linh listened carefully and tried to remember everything. She took out a small notebook and wrote down some notes. She did not want to forget anything important. Later, a passenger came to Linh for help. The man looked worried. "Excuse me," he said. "I cannot find my ." Linh looked at the man's .
"Your is B7," she said. "Go straight ahead and turn left at the big screens." The man smiled. "Thank you so much," he said. Linh felt proud. It was her first time helping someone at the airport. She helped two more passengers before lunchtime. One woman needed help with her cart. Another passenger asked about the departure time of his flight. Linh answered each question as best as she could. At lunchtime, Dana came to find her. "You did a great job today, Linh," she said. Linh smiled. She felt tired but very happy. She was excited to come back the next day.
the area in an airport where passengers wait before boarding their flight
"Linh stood in the departure lounge and waited for her supervisor."
feeling worried or anxious about something
"Linh felt nervous on her first day at work."
a person who is in charge of other workers and helps them do their job
"Dana was Linh's supervisor at the airport."
a document that allows a passenger to get on a plane
"Linh looked at the man's boarding pass to find his gate number."
the place in an airport where passengers go to get on their plane
"The passenger did not know where his gate was."
behaving in a way that is suitable and correct for a job
"Linh wanted to look professional on her first day."
a small vehicle with wheels used to carry bags and suitcases in an airport
"Dana showed Linh where to find the luggage carts."
a small sign worn on clothing that shows your name or job
"Linh checked her name badge before starting work."
take a deep breath
to breathe in slowly and deeply, often to feel calm
"Linh took a deep breath before she started her first day at work."
look around
to look at different parts of a place
"Linh looked around the departure lounge when she arrived."
show someone around
to take someone to different parts of a place and explain things to them
"Dana showed Linh around the departure lounge."
at the same time
together; both things happening together
"Linh felt nervous and excited at the same time."
as best as you can
trying as hard as possible to do something well
"Linh answered every question as best as she could."
go straight ahead
to continue moving forward without turning
""Go straight ahead and turn left," Linh told the passenger."
write down
to record something on paper so you do not forget it
"Linh wrote down notes so she would not forget anything important."
feel proud
to feel happy and satisfied about something you have done well
"Linh felt proud after she helped the passenger find his gate."
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