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    Isla's First Day at the Bank

    trying something for the first timea bankCEFR A2
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    Isla woke up early on a bright morning. She felt but also excited. Today was a special day for her. She wanted to open her first bank . She never did this before. Her older sister told her it was easy. But Isla was not sure about that. She put on her jacket and picked up her bag. She checked for her card. It was inside her bag. She also had some papers with her address on them. She walked to the bus stop and waited. The bus arrived after a few minutes. She got on the bus and sat near the window. She watched the buildings pass by and took a deep breath. Isla arrived at the bank and walked through the big glass doors.

    The bank was very clean and quiet inside. There were many people sitting and waiting. Isla looked around and felt a little lost. She did not know where to go first. A friendly woman at the front desk smiled at her. "Hello, how can I help you today?" the woman asked. "I want to open a bank , please," Isla said . The woman gave her a number and asked her to sit down. "Someone will call your number soon," the woman . Isla sat in a chair and waited. She looked at the other people in the bank. Some people talked to the bank workers behind the . One man used a near the wall. Isla watched everything because it was all new to her. After ten minutes, a man called her number. He smiled and said, "Please come this way." Isla followed him to a small desk.

    He asked her some questions about her name and address. Isla answered all the questions slowly and . He looked at her card and her papers. "Everything looks good," he said kindly. He typed some information into his computer. Then he gave Isla a new bank card. "This is your card. You can use it at any ," he told her. Isla held the card and smiled. She felt very of herself. "Thank you so much for your help," she said. The man said, "You are welcome. It was nice to meet you." Isla walked out of the bank with a big smile on her face. She called her sister and said, "I did it! I opened my first bank !"

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    Key Vocabulary

    How to use these cards
    1. Read each word and its meaning.
    2. Tap “Cover the meanings”, then tap a card to check yourself.
    3. Tap “Quick quiz” for a short test. Tap “I know this” on cards you have learned.
    nervous
    /ˈnɜː.vəs/
    adjective

    feeling worried or a little afraid about something

    "She felt nervous before her first day at school."

    account
    /əˈkaʊnt/
    noun

    an arrangement with a bank to keep your money there

    "He put his money into his bank account."

    identification
    /aɪˌden.tɪ.fɪˈkeɪ.ʃən/
    noun

    a document that shows who you are

    "You need identification to open a bank account."

    counter
    /ˈkaʊn.tər/
    noun

    a long flat surface where workers help customers

    "The woman stood behind the counter and helped people."

    machine
    /məˈʃiːn/
    noun

    a piece of equipment that does a particular job

    "She used the machine to get money from her account."

    proud
    /praʊd/
    adjective

    feeling happy about something good you did

    "He was proud because he passed his exam."

    explain
    /ɪkˈspleɪn/
    verb

    to tell someone something in a way they can understand

    "The teacher explained the new words to the class."

    quietly
    /ˈkwaɪ.ət.li/
    adverb

    in a way that makes little or no noise

    "She spoke quietly because the baby was sleeping."

    comfortable
    /ˈkʌm.fə.tə.bəl/
    adjective

    giving a nice and relaxed feeling

    "The chair was very comfortable."

    carefully
    /ˈkeə.fəl.i/
    adverb

    with a lot of attention so you do not make a mistake

    "She wrote her name carefully on the form."

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    Useful Phrases

    How to use these cards
    1. Read each phrase and its meaning.
    2. Tap “Cover the meanings”, then tap a card to check yourself.
    3. Tap “Quick quiz” for a short test. Tap “I know this” on cards you have learned.

    open an account

    to start a new bank account

    "I went to the bank to open an account."

    take a deep breath

    to breathe in slowly to feel calm

    "She took a deep breath before she spoke."

    look around

    to turn your head to see what is near you

    "He looked around the room for an empty seat."

    this way

    in this direction; follow me

    "The man said, "Please come this way.""

    feel proud of yourself

    to feel happy because you did something well

    "You should feel proud of yourself for finishing the race."

    how can I help you

    a polite way to ask someone what they need

    "The shop worker said, "How can I help you today?""

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