Click any sentence to jump to that moment
Tap an underlined word to see what it means.
Sana worked at a bike rental shop. The shop was on a busy street. Every day, she opened the shop at eight o'clock. She checked all the bikes and made sure they were clean. The shop had ten bikes. Some bikes were big and some were small. Sana liked her job very much. She was always friendly to the . She helped them choose the right bike. She showed them how to use the . The shop was usually quiet in the morning. But today was different. A man came in at nine o'clock. He looked worried. He said, "Excuse me, I need to talk to you." Sana smiled and said, "Of course! How can I help?"
The man's name was Tom. He lived next door to the shop. He said, "Your shop is very today." Sana was surprised. She said, "I am sorry to hear that. What is the problem?" Tom said, "There is a loud machine near the window." Sana listened carefully. She could hear a strange noise. It was coming from the back of the shop. She walked to the back and looked around. She saw an old fan. The fan was very loud. It was making a sound. She turned off the fan. The noise stopped right away. She walked back to Tom and said, "I found the problem. It was an old fan." Tom looked happy. He said, "Thank you so much!" Sana said, "I am very sorry about the noise."
Sana decided to fix the problem for good. She called her and everything. Her said, "Well done, Sana. Please order a new fan today." Sana wrote it down in her notebook. Then she went back to help Tom. She said, "We will get a new fan very soon." Tom smiled and said, "That is great news. Thank you for listening." Sana felt happy. She liked helping people. After Tom left, a new came in. The wanted to rent a bike. Sana helped her choose a good one. She checked the and the brakes. She gave the a . The rode away happily. Sana watched her and smiled. It was a good day at the bike rental shop.
a statement that something is wrong or not good
"Tom made a complaint about the loud noise."
making a lot of loud or unpleasant sound
"The old fan was very noisy."
making a series of short, hard sounds
"The rattling sound came from the old fan."
a person who buys or uses a service
"A new customer came in to rent a bike."
a hard hat that protects your head
"Sana gave the customer a helmet before she rode away."
a person who is in charge of a place or a team
"Sana called her manager to explain the problem."
the rubber part around a wheel
"Sana checked the tires on the bike."
told someone about something clearly
"She explained the noise problem to her manager."
How can I help?
used to offer assistance to someone
"Sana smiled and said, "How can I help?""
I am sorry to hear that
used to show you feel bad about someone's problem
"Sana said, "I am sorry to hear that" when Tom complained."
right away
immediately; without any delay
"The noise stopped right away when Sana turned off the fan."
I found the problem
used to say you have discovered what is wrong
"Sana said, "I found the problem. It was an old fan.""
for good
permanently; in a way that will not change
"Sana wanted to fix the noise problem for good."
Well done
used to praise someone for doing something good
"The manager said, "Well done, Sana.""
Thank you for listening
used to thank someone for paying attention to your problem
"Tom said, "Thank you for listening" to Sana."
make sure
to check that something is correct or done properly
"Every day, Sana made sure the bikes were clean."
Finished the A2 version? Challenge yourself with the B1 intermediate story.
One short story every morning at your level, with audio, key words and a quiz. Free. Unsubscribe any time.