Free Daily English · Level A2 (Elementary) · Topic: dealing with a mistake at work
Elena's Mistake
Name: ______________________ Date: ____________
Elena worked in a small shop. The shop sold clothes and bags. She started the job two months ago. She liked her work very much. Her boss was a kind woman called Mrs. Hana. Elena opened the shop every morning at nine o'clock. She cleaned the shelves and put new items on display. She helped customers find what they needed. She smiled at everyone who came in. Elena was always careful with her work. She counted the money in the register every evening. She wrote down all the sales in a notebook. She wanted to do a good job. She was happy to work there. Her days were usually calm and easy. One busy morning, a customer came to buy three bags.
Elena was in a hurry. She typed the wrong price into the register. She charged the customer too little money. The customer paid and left the shop quickly. Elena did not notice her mistake at first. Later, she checked the notebook and saw the numbers were wrong. She felt very worried. Her hands started to shake a little. She thought Mrs. Hana would be angry. She thought about hiding the mistake. But she knew that was not right. She took a deep breath. She decided to tell the truth. She walked slowly to the back of the shop. Elena found Mrs. Hana in the small office.
She said, "Mrs. Hana, I made a mistake today." Her voice was quiet and nervous. She explained the problem with the price. Mrs. Hana listened carefully. She did not shout or look angry. She said, "Thank you for telling me, Elena." She said, "Everyone makes mistakes sometimes." Mrs. Hana showed Elena how to fix the error in the notebook. Elena felt much better after that. She learned to check prices twice before pressing the button. She was more careful from that day. She understood that honesty is very important. Mrs. Hana trusted Elena even more after that. Elena smiled and went back to work with confidence.
Key vocabulary
| mistake (noun) | something that is wrong or not correct“I made a mistake on the test.” |
| register (noun) | a machine in a shop that keeps money and records sales“She put the money into the register.” |
| customer (noun) | a person who buys things from a shop“The customer asked for a bigger size.” |
| charge (verb) | to ask someone to pay a certain amount of money“They charged me too much for the shirt.” |
| notice (verb) | to see or become aware of something“Did you notice the new sign on the door?” |
| worried (adjective) | feeling nervous or afraid about something“She was worried about the exam.” |
| honesty (noun) | the quality of being truthful and not hiding things“Honesty is important in a friendship.” |
| confidence (noun) | the feeling that you can do things well“He spoke with confidence in front of the class.” |
| explain (verb) | to tell someone about something so they understand it“Can you explain this word to me?” |
| error (noun) | a mistake, something that is not correct“There is an error in this document.” |
Useful phrases
- in a hurry — doing things quickly because you do not have much time“I was in a hurry, so I forgot my keys.”
- at first — in the beginning, before something changed“At first, I did not like the food, but then I loved it.”
- take a deep breath — to breathe in slowly to feel calm“Before the interview, she took a deep breath.”
- tell the truth — to say what really happened, to be honest“It is always better to tell the truth.”
- from that day — starting at that moment and continuing after“From that day, he always wore a helmet on his bike.”
- went back to — returned to a place or activity“After lunch, she went back to her desk.”
Word search
Find all 10 key words from the story. They can read forwards, backwards, up, down or diagonally.
| A | B | C | D | E | F | G | H | I | J | K | L | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | N | S | H | W | R | E | K | A | T | S | I | M |
| 2 | I | M | Y | B | N | E | B | A | Z | J | R | K |
| 3 | A | V | R | H | L | E | G | R | A | H | C | Y |
| 4 | L | E | W | D | O | C | Q | I | I | L | P | S |
| 5 | P | C | C | W | M | N | E | W | S | X | O | S |
| 6 | X | I | U | D | U | E | E | N | F | T | H | K |
| 7 | E | T | S | A | E | D | P | S | H | V | E | T |
| 8 | N | O | T | I | I | I | R | E | T | P | E | R |
| 9 | W | N | O | T | T | F | R | R | I | Y | G | J |
| 10 | H | J | M | Q | G | N | L | R | H | D | K | W |
| 11 | X | D | E | R | T | O | U | O | O | I | U | F |
| 12 | D | A | R | Z | O | C | S | R | W | W | P | J |
Comprehension quiz
What does Elena's shop sell?
- A) Clothes and bags
- B) Food and drinks
- C) Books and toys
- D) Shoes and hats
What does the word 'register' mean in the story?
- A) A machine that keeps money and records sales
- B) A shelf for clothes
- C) A type of bag
- D) A notebook for writing
Why did Elena make the mistake?
- A) She was tired
- B) She was in a hurry
- C) She was new to the job
- D) The register was broken
Elena charged the customer too much money.
- A) Not stated
- B) True
- C) False
- D) Not mentioned
What does the word 'worried' mean?
- A) Feeling sleepy
- B) Feeling hungry
- C) Feeling nervous or afraid about something
- D) Feeling happy about something
What did Elena think about doing before telling the truth?
- A) Asking another worker for help
- B) Calling the customer
- C) Leaving the shop
- D) Hiding the mistake
How did Mrs. Hana react to Elena's mistake?
- A) She shouted at Elena
- B) She fired Elena
- C) She listened carefully and was kind
- D) She closed the shop
Mrs. Hana showed Elena how to fix the error.
- A) True
- B) False
- C) Not mentioned
- D) Not stated
What does the phrase 'in a hurry' mean?
- A) Doing things quickly because of little time
- B) Feeling sad
- C) Walking slowly
- D) Being very careful
What lesson did Elena learn from this experience?
- A) To never use the register again
- B) That honesty is very important
- C) To hide problems from her boss
- D) To work faster
Answer key (A2 (Elementary))
1. A 2. A 3. B 4. C 5. C 6. D 7. C 8. A 9. A 10. B
Word search answer key (A2 (Elementary))
Columns are lettered from the left, rows numbered from the top. The arrow shows the reading direction from the word's first letter.
charge: K3 ← · confidence: F12 ↑ · customer: C5 ↓ · error: H8 ↓ · explain: A7 ↑ · honesty: D3 ↘ · mistake: L1 ← · notice: B9 ↑ · register: E1 ↘ · worried: J12 ↖